At WEMX, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using our services, you agree to the terms outlined in this policy.
We collect various types of information to provide and improve our services. This information includes:
1.1 Personal Information: Information that identifies you personally, such as your name, email address, phone number, and identification documents provided during the verification process.
1.2 Transaction Information: Details about the trades you make, including trade history, order details, and transaction records.
1.3 Usage Data: Information about how you use our platform, including your IP address, browser type, access times, and pages visited.
1.4 Device Information: Data about the device you use to access our platform, such as device ID, operating system, and browser type.
We use the collected information for various purposes, including:
2.1 Service Provision: To provide, operate, and maintain our services, including processing transactions and managing your account.
2.2 Personalization: To personalize your experience on our platform, including providing tailored content and recommendations.
2.3 Communication: To communicate with you, including responding to your inquiries, sending you updates, and providing customer support.
2.4 Security: To ensure the security and integrity of our platform, including detecting and preventing fraudulent activities.
2.5 Compliance: To comply with legal obligations and regulatory requirements, including anti-money laundering (AML) and know your customer (KYC) regulations.
We may share your information in the following circumstances:
3.1 Service Providers: With third-party service providers who perform services on our behalf, such as payment processors and data storage providers. These third parties are bound by confidentiality agreements and are prohibited from using your information for any other purposes.
3.2 Legal Requirements: When required to do so by law, regulation, or legal process, or to respond to lawful requests and legal processes.
3.3 Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, where your information may be transferred as part of the business transition.
3.4 With Your Consent: When you provide explicit consent for us to share your information for specific purposes.
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. This includes implementing security protocols, encryption technologies, and access controls.
4.1 Data Encryption: We use encryption to protect sensitive information transmitted between your device and our servers.
4.2 Access Controls: We restrict access to your personal information to authorized personnel only, who need it to perform their job duties.
4.3 Security Practices: We regularly review and update our security practices to address emerging threats and vulnerabilities.
You have certain rights regarding your personal information:
5.1 Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.
5.2 Data Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
5.3 Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails or contacting us directly.
We use cookies and other tracking technologies to enhance your experience on our platform and analyze usage patterns.
6.1 Cookies: Small data files placed on your device to remember your preferences and improve functionality.
6.2 Tracking Technologies: Technologies such as web beacons and analytics tools to track user interactions and gather usage data.
You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our platform.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our platform.
7.1 User Responsibility: It is your responsibility to review this Privacy Policy periodically to stay informed of any updates. Continued use of our services after changes to the policy constitutes acceptance of the revised terms.
If you have any questions or concerns about this Privacy Policy or our data practices, lease contact our Support Center.
Email: privacy@wemx.io
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